Your Gateway to Nationwide E-commerce Success
Your Strategic Gateway to Indonesia's Retail & E-commerce Market
Our Services
Account Management
We professionally manage your e-commerce accounts to keep your brand active, optimized, and growth-focused.
- End-to-end store setup and optimization.
- Daily price and inventory monitoring.
- Marketplace campaign alignment.
- Store health and performance score maintenance.
Merchandise & Content Production
Our team creates compelling product content that boosts visibility and attracts customers across marketplaces.
- Product photography and videography.
- Banner and feed asset creation.
- Product SEO keyword optimization.
Order Processing
Orders are handled quickly and accurately, ensuring a smooth shopping experience for your customers.
- Real-time order validation.
- Automated AWB generation and queue management.
Customer Service
We offer responsive customer support to increase satisfaction and build long-term loyalty
- Fast-response chat operations.
- Review and rating management.
- After-sales issue and dispute resolution.
- Return and cancellation handling.
Report & Insights
Comprehensive sales data and insights help you make smarter business decisions and drive growth.
- Performance data dashboards (GMV and conversion rates).
- Bi-weekly and monthly performance reviews
- Strategic growth and promotional recommendations.
Promotion & Marketing
We design and execute targeted digital marketing campaigns to amplify your store traffic and revenue.
- Live streaming operations and host provisioning.
- Marketplace internal ads management (Shopee/Tokopedia Ads).
- Affiliate marketing network management.
- Mega-campaign and payday promotional setup.
Warehouse Fulfillment
Our fulfillment service provides secure storage and on-time delivery straight to your customers.
- Secure inventory storage.
- Systematic picking and packing.
- Seamless third-party logistics (3PL) handover.
Account Management
Merchandise & Content Prod.
Order Processing
Warehouse Fulfillment
Customer Service
Report & Insights
Promotion & Marketing
Warehouse Fulfillment
SRB's Warehouse Fulfillment service provides an end-to-end solution to simplify your e-commerce operations-from storage to delivery.
- Real-time inventory tracking and management
- Fast and accurate picking & packing process
- Integrated order processing system
- Nationwide delivery coordination
Success Stories
Drove
267 %
Ecommerce Growth
+267 %
4500
Transactions/ Month
45.000
Shop Followers
IDR 93.300
ABV
Actively Participate in Monthly
Tokopedia & Shopee
Campaigns